Privacy Policy | The Payne Agency

Effective Date: June 1, 2026

The Payne Agency LLC ("we," "our," or "us") values your privacy and is committed to protecting your personal information.

INFORMATION WE COLLECT

We may collect personal information including:

• Name
• Phone Number
• Email Address
• Mailing Address
• Insurance-related information you voluntarily provide

HOW WE USE YOUR INFORMATION

We use your information to:

• Provide insurance quotes and services
• Communicate regarding policies and coverage
• Respond to inquiries
• Send account-related notifications and reminders

SMS COMMUNICATIONS

By providing your mobile phone number and opting in, you consent to receive text messages from The Payne Agency LLC regarding insurance quotes, policy updates, appointment reminders, and customer service communications.

SMS consent is not shared with third parties or affiliates for marketing purposes.

MESSAGE FREQUENCY

Message frequency varies depending on customer interaction and policy activity.

OPT-OUT

You may opt out of SMS communications at any time by replying STOP to any message.

HELP

Reply HELP for assistance or contact us directly at:

The Payne Agency LLC
3524 Decatur Highway, Suite 104B
Fultondale, AL 35068
Phone: 205-820-7272

MESSAGE AND DATA RATES

Message and data rates may apply.

INFORMATION SHARING

We do not sell, rent, or share your personal information with third parties for marketing purposes.

We may share information with insurance carriers, service providers, or as required by law in order to provide requested services.

SECURITY

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse.

If you have questions about this Privacy Policy, please contact:

The Payne Agency LLC
3524 Decatur Highway, Suite 104B
Fultondale, AL 35068
Phone: 205-820-7272
Website: https://www.payneagencyllc.com